Adult Abuse and Neglect Report Line
Abuse / Neglect and Services for Seniors
Provided by Interior Health
Abuse is the deliberate mistreatment of an adult which causes physical, mental, or emotional harm or damage to their property or their assets. There are different types of abuse, and it can happen to anyone, at any age, in any culture, regardless of gender, income, or religion. Neglect is the failure to provide necessary care, assistance, guidance, or attention causing the person physical, mental, or emotional harm. Self-neglect is when an adult fails to take care of their own basic needs to the point that causes the person physical, mental, or emotional harm, or significant loss of their assets.
How do I report abuse or neglect?
- Local police, to report a crime committed against you or if you’re concerned about someone you know: Many types of adult abuse or neglect are crimes under the Criminal Code of Canada.
- The Interior Health designated agency, to report abuse, neglect and self-neglect of vulnerable adults: Our designated responder investigate reports. Make a report through our webform or call 1-844-870-4754 (toll-free).
- The Public Guardian and Trustee of B.C., to report financial abuse of vulnerable adults in the community: Assessment and Investigation Servicestakes referrals and reviews allegations to determine if substitute decision-making authority is required.
Report to Interior Health
Interior Health has the authority and responsibility to receive and act on reports of abuse, neglect or self-neglect of vulnerable adults who are unable to seek support and assistance on their own due to restraint, physical disability, illness, disease, injury or any other condition that affects the adult’s ability to make decisions.
Service is available in English.
Cost: No cost
Referral options:
- Self-referral
Associated Programs/Services
Also offered by Interior Health:
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- SCAN - Suspected Child Abuse and Neglect Clinic
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Availability
Service area: Interior Health Area + show cities
Service Types Provided
Ways to Access
- Provided by phone
- Provided online: email / video / on-line
The listing of this service in Pathways is not a recommendation or endorsement by Pathways.